Plans & Add-ons
Workstation has two CRM plans that you pay for per user, and three add-ons that you pay for once per workspace. You can combine them, or start with just an add-on.
All prices below are per month, before tax, in US dollars or Saudi riyals.
CRM plans
Section titled “CRM plans”Each person who works in the CRM gets one plan seat: Starter or Pro. You can mix both in one workspace, for example Pro for managers and Starter for the sales team.
| Plan | Price | Includes |
|---|---|---|
| Starter | $15 / 55 SAR per user | Contacts, Deals, Accounts, Activities, Price Offers, Orders, Invoices, Products, Drive, KPIs and commissions, Listings, Team Chat |
| Pro | $30 / 110 SAR per user | Everything in Starter, plus Projects, Tickets and SLAs, Appointments, Point of Sale, Requests, Approvals, Pulse, Workflows, the AI assistant, and Radar |
Storage is shared by the whole workspace, not counted per user: 50 GB with Starter, or 250 GB when your subscription includes Pro.
Add-ons
Section titled “Add-ons”Add-ons are priced per workspace. Each one includes some users; people beyond that are billed as extra users.
| Add-on | Price | Extra user | Includes |
|---|---|---|---|
| Inbox & Calls | $100 / 375 SAR, 5 users included | $15 / 55 SAR | Inbox for WhatsApp, Instagram, Messenger, email, web chat and phone calls, AI agents, Content Hub, and Chat |
| Marketing | $100 / 375 SAR, 5 users included | $15 / 55 SAR | Campaigns, Send, Segments, Forms, Ads, and Client Loyalty |
| Inbox + Marketing | $150 / 560 SAR, 5 + 5 users included | $15 / 55 SAR | Both add-ons at a bundle price. Each side keeps its own 5 included users |
| Accounting | $100 / 375 SAR, 3 users included | $25 / 95 SAR | Accounting: the ledger, sales and purchase documents, payments, banking, fixed assets, and financial reports |
Extra users are added to your bill automatically when you give a seat to one person more than the add-on includes (the sixth Inbox user, or the fourth Accounting user), and removed again when someone loses the seat. The change is prorated.
Accounting
Section titled “Accounting”An Accounting seat is what lets a person open Accounting. Their role still decides what they can see and change inside it, so give the seat to people whose role includes Accounting permissions. The owner gets a seat when the add-on starts; give the others theirs in Settings → Team.
Buying the add-on doesn’t turn Accounting on. An administrator then enables it in Settings → Accounting. See Setting up Accounting.
You don’t need Accounting to invoice customers or take payments. Invoices, payments, and checkout work the same in every workspace; Accounting adds the books on top.
Accounting isn’t part of the older Starter, Professional, and Enterprise plans.
If you buy Inbox & Calls and Marketing separately, the Subscriptions tab offers to switch you to the bundle. Everyone keeps their seats.
Using an add-on without a CRM plan
Section titled “Using an add-on without a CRM plan”You don’t need a CRM plan to use an add-on. A support team can use only Inbox & Calls, for example.
Everyone with an add-on seat also gets Contacts, so they can see and update the customers they talk to. See Locked Modules for what they can do with other CRM records.
Minimum bill
Section titled “Minimum bill”Every workspace pays at least $100 / 375 SAR a month ($1,000 / 3,750 SAR a year on yearly billing).
If your plan comes to less, Workstation adds seats until you reach the minimum. You pay the same amount, but you get extra users you can give out, instead of a separate fee. Seats are added to the cheaper plan first (Starter before Pro). With no plan seats, extra add-on users are added instead.
| You pick | Bill before the minimum | What you get |
|---|---|---|
| 3 Starter users | $45 | 7 Starter seats for $105 |
| 3 Pro users | $90 | 4 Pro seats for $120 |
| Inbox & Calls only | $100 | Minimum met, 5 Inbox users |
Workspaces created before the current pricing don’t have a minimum bill.
Yearly billing
Section titled “Yearly billing”Yearly billing costs 10 months’ price, so you get 2 months free. For example, 5 Pro seats cost $150 a month, or $1,500 a year.
Free trial
Section titled “Free trial”New workspaces start with a 7-day free trial of the plan they pick. If no card is saved when the trial ends, the workspace switches to read-only until you add one. Nothing is deleted.
AI usage
Section titled “AI usage”Plans and add-ons unlock AI features, but AI usage itself is paid from your AI balance. See AI Balance & Packs.
Changing your plan
Section titled “Changing your plan”Owners and members with the billing.manage permission can change the subscription in Billing → Subscriptions:
- Add plan seats or an add-on. Changes are prorated for the rest of the billing period.
- Remove an add-on. Remove everyone’s seats on that add-on first.
After adding seats, give them to people in Settings → Team. See Seats.
Existing customers
Section titled “Existing customers”If your workspace was created before the current pricing, nothing changes automatically. You keep your current plan and price until your workspace is moved to the new plans.