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Content Hub

Content Hub organizes knowledge inside Workstation. Use it for help centers, internal handbooks, product documentation, uploaded documents, and synced website knowledge.

Content Hub has two main building blocks:

  • Sites: public or private knowledge destinations.
  • Sections: grouped content such as articles, websites, documents, or other knowledge sources.

Articles live inside sections. A site can contain sections, and standalone sections can also exist outside a site.

Use templates when creating a common structure such as:

  • help center
  • internal handbook
  • documentation site
  • knowledge base

Templates save setup time and make the first version easier to organize.

  1. Open Content Hub from the Knowledge section.
  2. Click New.
  3. Choose a template, blank site, or blank section.
  4. Add articles or upload documents.
  5. Set visibility before sharing.

Write articles around one topic. Short focused pages are easier to keep accurate.