Privacy Policy

Repzo Workstation ("Repzo", "we", "us") is a multi-tenant business platform that helps teams manage customer relationships, support, projects, and internal operations.

This policy applies to data we collect through workstation.repzo.com, the Repzo desktop applications, and any related services. By using Repzo, you agree to the practices described here.

Account information: name, email, role, password (hashed), and company affiliation.

Workspace data: the records you create inside Repzo — leads, deals, contacts, tickets, projects, messages, attachments, and the metadata around them.

Usage information: pages visited, features used, approximate location derived from IP address, browser type, device fingerprint, and timestamps. We use this for product analytics and security.

Communications: support emails, in-app messages, and any other content you send to us directly.

Payment information: handled by our payment processor (Stripe). We never store full card numbers.

To provide and operate the service — authenticate users, sync data across modules, deliver notifications, and process payments.

To improve the product — usage analytics, debugging, A/B testing of new features.

To communicate with you — service notices, security alerts, and (with your consent) product updates and offers.

To detect and prevent abuse — rate limiting, fraud detection, audit logging.

We share data only with sub-processors that we engage to operate the service: cloud hosting (AWS, Cloudflare), payment processing (Stripe), error monitoring (Sentry), and analytics. A current list of sub-processors is available on request.

We do not sell personal data. We do not share data with advertisers. We disclose data to law enforcement only when legally required and, where permitted, after notifying the affected customer.

Active workspace data is retained for as long as your account is active. When you delete a record, it enters a soft-deleted state for 30 days before permanent purge.

When you delete your account, we delete personal data within 90 days, except where retention is required by law (e.g. tax records) or to defend legal claims.

Audit logs and security records are retained for 12 months.

Under GDPR, CCPA, and similar regulations you have the right to access, correct, export, and delete your personal data, and to object to or restrict its processing.

You can exercise most rights directly in the app: account settings let you export your data, change information, or delete your account. For other requests, email info@repzo.com — we respond within 30 days.

You also have the right to lodge a complaint with your local data protection authority.

We use essential cookies for authentication and session management. We use a minimal set of analytics cookies to understand how the product is used.

We do not use third-party advertising cookies, and we honor Do Not Track signals.

Repzo is operated from servers in the United States. By using the service, you consent to your data being transferred to and processed in the United States.

For EU/UK customers, we rely on Standard Contractual Clauses for international transfers and apply technical safeguards (encryption in transit and at rest) to data crossing borders.

Repzo is not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact info@repzo.com and we will delete it.

We may update this policy from time to time. Material changes will be announced via email and an in-app notice at least 14 days before they take effect. The "Last updated" date at the top of this page reflects the current version.

For privacy questions or to exercise your rights, email info@repzo.com.

Repzo Workstation, 8 The Green, Suite R, Dover, DE 19901, United States.