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Knowledge

Content Hub for teams that need more than a basic tool

Repzo Content Hub helps organizations centralize documentation, knowledge bases, and handbooks with clean publishing workflows and a polished reading experience.

Teams that need customer-facing help content and internal knowledge in one managed publishing system.

Collections for docs, handbooks, and knowledge bases

Rich article editing and publishing workflow

Public reader experience for external sharing

Content Hub
Collections
Help Center24
Team Handbook18
API Docs31
Groups
Basics
API
Billing
Help Center24 articles
+ New Article
Getting Started Guide
Basics
Published1.2k
API Authentication
API
Published847
Billing FAQ
Billing
Draft
Webhook Events Reference
API
In Review
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What this page is built around

Publish help centers, handbooks, and documentation with a rich editor, version history, and public reading experience.

Capabilities

Core workflows teams can run inside Content Hub

These pages are anchored in the actual product shape across the frontend routes, backend models, and documented workflows in this workspace.

Teams typically use content hub to:

  • Launch a public help center for support content
  • Maintain an internal handbook for operational teams
  • Support ticket deflection with searchable knowledge content

Publish internal and external content from one workspace

Organize documentation into collections and article hierarchies

Support version-aware editing and scheduled publishing patterns

Give agents and customers fast access to the right knowledge

Workflow

How teams typically move through content hub

1

Create a collection for the right content type

2

Write and manage articles with structured publishing controls

3

Share the reader experience internally or publicly

Related modules

Stronger when connected to the rest of the platform

Each feature page links back to adjacent workflows so search traffic lands on a real product ecosystem rather than an isolated marketing leaf.

Help Desk

Full-featured ticketing with SLA policies, escalation workflows, canned responses, and multi-channel support to keep your customers happy.

Explore module

Shared Inbox

A unified team inbox for email, chat, and WhatsApp. Auto-route conversations to the right agent, resolve identity to CRM contacts, enforce SLA policies, and create tickets — all without leaving the inbox.

Explore module

Team Chat

Built-in messaging with channels, direct messages, and threaded conversations — so your team can collaborate without switching tools. Reactions, typing indicators, and instant delivery keep everyone in sync.

Explore module

FAQ

Questions teams ask before adopting Content Hub

Is Content Hub only for public docs?

No. Teams can use it for both customer-facing knowledge and internal handbooks or documentation.

Can this support help-center content?

Yes. Content Hub is designed to publish searchable knowledge bases and support documentation.

Can it connect back to support workflows?

Yes. Content Hub works well alongside tickets and inbox operations for agent guidance and deflection.