# Commissions

> Review, adjust, approve, and pay commission statements for each person and period.

Commissions are worked out for you from your [Commission Plans](https://workstation.repzo.com/docs/performance/commission-plans). Each person gets one **statement** per plan and period. The statement lists the records that were paid, whether the person qualified, and the total amount.

## Review statements

Open **Performance → Commissions**. The table shows each statement's person, plan, period, number of records, whether the person qualified, amount, adjustment, total, and status. **Total for this view** adds up the statements that match your filters.

Filter by **Plans**, **Person**, or **Status**. You only see statements for people inside your [data visibility](https://workstation.repzo.com/docs/administration/departments#data-access).

Click a statement to see:

- **Qualification** — each qualifying goal with its target, progress, and whether it was achieved;
- **Records paid** — every record with its date, value, amount, and how the amount was worked out (flat amount, rate card, percentage, and so on). Click **Open** to go to the record.

## Statement lifecycle

```text
Open -> Pending approval -> Approved -> Paid
```

- **Open** — the period is still running. The statement updates every hour as records come in.
- **Pending approval** — the period has ended and the statement is waiting for review.
- **Approved** — confirmed. It is no longer recalculated.
- **Paid** — the payout has been made.
- **Void** — cancelled. It is no longer recalculated.

## Actions

| Action | Available when | What it does |
| --- | --- | --- |
| **Adjust** | Open or pending approval | Adds or takes off an amount with a reason, for example for a refunded deal. Use a negative number to take off. |
| **Approve** | Pending approval | Confirms the statement. Only possible once the period has ended. |
| **Mark paid** | Approved | Records that the commission was paid. |
| **Void** | Open, pending approval, or approved | Cancels the statement. |
| **Reopen** | Approved or void | Sends the statement back to open (or pending approval, if the period has ended) so it is recalculated. |

These actions need the `commissions.approve` permission. Viewing statements needs `commissions.view`.

## Related pages

- [Commission Plans](https://workstation.repzo.com/docs/performance/commission-plans)
- [Goals](https://workstation.repzo.com/docs/performance/goals)
- [KPI Reports](https://workstation.repzo.com/docs/performance/kpi-reports)